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  1. Go through Creating an App to setup your app in the developer dashboard.
  2. In the Advanced Info section, enable the Chat chat tab button.

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    Provide Fill in the info below details:

    FieldMandatoryDescription
    Tooltip textYesThis will be shown against your
    Chat tab
    app launcher button to the user
    Action
    Select action for chat tabYes

    Select an appropriate

    action for the Chat tab button

    client action for the attachment picker.

    Type of widget in desktopYesWhether the widget should be modal or sidebar (available only if open widget is selected)
    Action URLYesThe URL that should get called on clicking of the chat tab button (available only if open widget or open browser are selected)
    Send contextYesWhether information related to the event should be sent to the browser (available only if open browser is selected)
  3. Go through app installation and install this app into your own Flock account
  4. Whenever a user presses the Chat tab button, the event client.pressButton along with a validation token will be appended to the corresponding client action you selected and sent to your service
  5. Verify the validation token and take the relevant action at your end

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